Faubourg Brewing Co

Tour Guide General (Retail Faubourg)
 Faubourg Brewing Company, 3501 Jourdan Road, New Orleans, Louisiana, United States of America Req #69
  Thursday, April 22, 2021
 Have you ever wanted to work for an iconic New Orleans brand? We’re hiring for passionate people who can ensure every visitor to our brewery in New Orleans East receives world-class customer service.  
  
 

 We currently offer 5 tours per day, three days per week.
 

  
 

 Responsibilities
 

 \- Present to group sizes ranging from 2 people to 15 people, leading them on a 45-minute to one-hour long tour/tasting journey of Faubourg Brewery
 

 \- Learn and retain historic, scientific information about Faubourg’s history and brewing process which you’ll then be asked to present in engaging and interesting ways to groups with varying levels of beer knowledge
 

 \- Act as a professional ambassador for our brewery and our brand
 

 \- Listen to our guests; understand how to tailor the tours and Faubourg history and stories to each unique tour group’s expectations and needs-
 

 -Perform guest facing duties in our taproom; you are expected to help behind the bar as well as to serve guests sitting throughout our taproom and beer garden spaces.
 

 \- Accurately enter and manage orders, receive payment, and make proper change
 

 \- Perform opening and closing duties as per our standard service procedure including maintaining taproom cleanliness before, during and after service
 

 \- Sell Faubourg merchandise
  
 

  Requirements
 

 \- Must be 21 years of age or older
 

 \- At least 2-3 years prior experience in a front-of-house, guest facing role where you can demonstrate you’ve delivered exceptional guest service
 

 \- Be a strong ambassador for our brand
 

 \- Bartending/serving experience preferable and knowledge of craft beer
 

 \- Strong people skills; ability to interact and communicate with all kinds of people
 

 \- Successful completion of Louisiana ServSafe Alcohol exam
  
 

 Qualifications
 

 \- You must have a passion for all-things-beer. We will offer extensive training at hire. However, our ideal candidate will be interested in developing a strong skillset and understanding of beer and the craft beverage industry
 

 \- Ability to work flexible hours and days
 

 \- Be professional and a reliable team player
 

 \- Be able to multi-task and pay attention to detail


Faubourg Brewing Company is searching for a passionate, creative team player to manage their growing wholesale business and key accounts. The ideal candidate will be an enthusiastic self-starter and leader who thrives on selling challenges and can partner with Faubourg’s wholesalers to develop the brand across all segments and formats. This full time role reports to the General Manager and works hand-in-hand with the VP of Marketing, production and brand teams. The ideal candidate will bring an entrepreneurial spirit and pragmatic approach to their wholesaler support initiatives. Faubourg is currently in a launch phase of brand development with over 75+ wholesalers in 22 states available for potential distribution. This position plays a key role in building equity for the brands in the wholesale marketplace by developing and executing best-in-class wholesaler support and account development.
 

 

 Senior Sales Leadership:
 

 Set and represent the highest standard of excellence in sales, leadership, and management, for the sales organization
 Own and represent the Sales Department and communication of conditions, trends, analysis, action plans and needs to other managers and Faubourg team members
 Develop and implement Annual Business Plan process for Faubourg and all distributor partners.
 Act as wholesale channel key stakeholder input into all marketing initiatives including product positioning, packaging, promotions and pricing.
 Distributor Development:
 

 Direct distributor focus and execution as primary communicator and business manager of distributors.
 Conduct Monthly Business Reviews.
 Forecast all orders by working closely with Production and Packaging Managers
 Oversee orders and direct inventory management of all distributor partners.
 Communicate with distributors on all team efforts and results.
 Ensure product code-date standards are maintained in all markets
 Establish agreed-upon marketing investments/budgets (incentives, CPC, trade-spend) with distributor-partners
 Team Leadership and People Development:
 

 Oversee development plans and professional growth for all direct reports.
 Budget management of all direct reports.
 Lead the primary communication of all brewery priorities, standards, goals, objectives, supporting & education materials for sales team
 Market Development:
 

 Work closely with marketing and brand management teams to recommend strategies for increasing customer and wholesaler share of mind and market share.
 Act as the “Face of the Faubourg Brewery” within the wholesale channel, with communication and interaction with distributors and retailers
 Build and maintain strong partnerships with key accounts in territory.
 Develop, communicate, ensure, and enforce brand and pricing standards.
 Operate within assigned budget and resource parameters. Build and align budgets and spending plans; reforecast sales on a monthly basis using agreed upon metrics.
 Assess/provide strategy for market expansion opportunities as appropriate
 National/Regional Account Development:
 

 Build, maintain and develop strong working relationships with regional and national accounts at all necessary levels.
 Create and execute all chain account programming and opportunities.
 Develop and deliver presentations. Communicate using analytics and trend data as appropriate.
 Nurture distributor KAM relationships and collaboration to ensure execution of chain programming/placements
 Trade Marketing Coordination:
 

 Build, maintain and develop strong working relationships with regional and national accounts at all necessary levels.
 Create and execute all account programming and promotional opportunities.
 Develop and deliver presentations. Communicate using analytics and trend data as appropriate.
 Qualifications and Experience:
 

 Based in the greater New Orleans metropolitan area
 8+ years of excellence in brewery or distributor sales/sales management. Must have excellent working knowledge and demonstration of skills relating to distributor process, national accounts, trade marketing, market analytics, inventory management, market trends, retail execution, forecasting, and budgeting.
 Bachelors or Master’s Degree in Business or Marketing preferred.
 Proven ability to manage, lead, and develop a high performing direct sales team.
 Core competencies: fact-based business acumen, communication proficiency, presentation skills, results driven, strategic thinking, and technical capacity.
 Excellent verbal communication skills, savvy negotiation techniques, public speaking and presentation skills.
 Proven experience with analyzing data such as VIP, IRI, Nielson, Encompass, etc.
 Solutions-driven attitude in communications with coworkers, chain contacts and wholesaler partners.
 Proven call and follow up skills.
 Ability to manage multiple tasks and deadlines in a fast paced environment with minimal supervision.
 Computer savvy: experienced with Microsoft Office (Excel, PowerPoint, Word).
 Strong understanding of how national accounts operate and how to build brands through wholesalers.
 Chain store wholesale experience a plus.
 Capable of analyzing information and assembling presentations for buyers.
 Frequent travel is required
 Some weekend and night work required for events and promotions.


Faubourg Brewing Company, 3501 Jourdan Road, New Orleans, Louisiana, United States of America Req #39
  Friday, April 30, 2021
 If you are interested in jobs with Faubourg Brewery, you’re in the right place!
 Have you ever wanted to work for a nationally renowned craft brewery? We’re hiring for passionate people who can ensure every visitor to our brewery in New Orleans East receives world-class customer service.  
 

 We're ideally looking for candidates who are masters of all things craft beer!
 

 

 Responsibilities
 

 \- Greet, host, and serve customers with exceptional hospitality and customer service
 

 \- Be able to give recommendations, explanations, and descriptors of a large portfolio of craft beer
 

 \- Pour a draft beer with proper technique and etiquette
 

 \- Accurately enter and manage orders, receive payment, and make proper change
 

 \- Perform opening and closing duties as per our standard service procedure including maintaining taproom cleanliness before, during and after service
 

 \- Sell Faubourg merchandise
 

 \- Act as a face of the company with professionalism and respect for all
 

 

  Requirements
 

 \- Must be 21 years of age or older
 

 \- At least 2-3 years prior experience in a front-of-house, guest facing role where you can demonstrate you’ve delivered exceptional guest service
 

 \- Be a strong ambassador for our brand
 

 \- Bartending/serving experience preferable and knowledge of craft beer
 

 \- Strong people skills; ability to interact and communicate with all kinds of people
 

 \- Successful completion of Louisiana ServSafe Alcohol exam
 

 

 Qualifications
 

 \- You must have a passion for all-things-beer. We will offer extensive training at hire. However, our ideal candidate will be interested in developing a strong skillset and understanding of beer and the craft beverage industry
 

 \- Ability to work flexible hours and days
 

 \- Be professional and a reliable team player
 

 \- Be able to multi-task and pay attention to detail
 

 

 To apply, please take the following steps:
 

 1\.  Write a brief cover note as to the reason why you want to work for us, why you’re the right candidate for the role, and also note your availability/schedule  
 

 2\.  Attach your resume
 

 Applications must be submitted online. Please do not mail or email resumes to the Faubourg Brewing Company. All qualified candidates will be contacted by phone and/or by email. Please do not contact Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
 

  
 

 The Faubourg Brewing Company is committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. Faubourg will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. Faubourg is committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.


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