Hana Koa Brewing Co

### Essential Duties
- Greet guests in a friendly manner
- Take food and beverage orders, keeping in mind guests dietary or allergy restrictions and effectively communicating that to the kitchen team
- Be the Hana Koa Brewing Expert and guide guests towards their next favorite beer and/or dish
- Be a contributing member to the team whether it be helping a fellow server, host, bartender, or guest.
- Responsibly serve alcohol, knowing what to recommend and encourage healthy consumption
- Keep drinks full and food dishes coming, as well as being prompt with final check delivery
- Stock service stations with items such as ice, napkins, dishes
- Remove trays and stack dishes for return to kitchen after meals are finished
- Efficiently use the POS system to communicate to the Bar and Kitchen, reporting all sales for accurate payment collection
- Total checks, present them to customers, and accept payment for services
- Complete daily sidework


### Job Summary
Be the first and last friendly impression to guests of Hana Koa Brewing by maintaining the traffic flow of the Taproom.
- Directly reports to the Taproom Manager.
- This position has opportunities for growth and promotion.

### Essential Duties
- Greet guests and seat them at tables and/or direct them to the waiting areas.
- Provide guests with clean menus.
- Receive and record patrons' dining reservations.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Communicate with servers of new tables before seating to maintain a positive customer experience
- Inform patrons of establishment specialties, promotions, events and features.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Communicate directly with Food Runner / Busser about what is available to be seated in the taproom


- Run food and beverages from expo to appropriate table
- Communicate with Host stand concerning what is open to be seated and what is in the process of being cleaned
- Clear and reset tables when guests are finished
- Pre-bus tables of unnecessary extra dishes and silverware
- Re-fill waters and iced teas
- Stocks and maintains sufficient levels of non alcoholic glassware for server stations
- Inspect and maintain cleanliness of bathrooms
- Assist servers as needed with food running and appropriate delivery
- Serve snacks or food items to customers seated at the bar
- Clean bars, work areas, and tables


### Job Summary

Line Chef should be proficient in their designated station, being able to put out quality food in a timely manner consistently. They should also be able to clean their station as well as assist all others on shift to clean the overall kitchen to a high level consistently.
 
### Essential Duties
- To consistently run their station proficiently, and executing high quality food in a timely manner.
- Exercising teamwork with all in the kitchen and the front, and always being dependable and punctual.
 
### Supervisory Responsibilities
- This job has no supervisory responsibilities.


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